Professional FX

Market-leading rates. Exceptional one-to-one support. For people who demand the best.

Best price guarantee
SARS tax clearance
No SWIFT fees
No hidden fees
100 countries
96 currencies

Free yourself from red tape. Make money go further.

Recommended by South Africa's financial professionals

80% of our business comes from referrals. We've earned the trust of hundreds of respected IFAs and financial institutions across South Africa. And we work hard, every day, to maintain it.

Focused for exceptional service

We specialise in FX for private individuals. This sharp focus gives us a deeper understanding, so we can offer a superior service.

For corprate FX, get in touch and we'll connect you to the right specialist.

Insight, integrity, transparency

Leading market intelligence

With our concise daily market updates - and regular in-depth reports - you can keep up to speed without breaking a sweat.

Member of the FX Global Code

As a member of The South African Association of Treasury Advisors (SAATA) we're signed up to the FX Global Code for integrity and transparency.

Safeguarded by law

We keep clients' money separate from ours - in accounts in their name. If anything were to happen to us, clients' money would still be safe.

No hidden fees

We promise zero hidden fees and complete transparency with our pricing - up front.

Exchange4free go out of their way to deliver the best service and rates. This makes a meaningful difference to our clients and our business.

- Sterling Wealth

 

Transfers - the three simple steps

Open your account

Private individuals - simply apply online

IFAs and financial institutions - call +27 (0) 11 453 7818

Get a great rate

Talk to a specialist - to take care of the red tape - and secure a market-leading rate.

Complete your transfer

You transfer your funds to the authorised dealer bank. We get your money where it needs to be.

Best price guarantee

We'll match, or beat, any genuine rate offer with a trade value of R100k or more.

Professionally-backed security

IFAs and financial institutions take security seriously - their reputations depend on it. That's why so many choose us to move their clients' money in and out of South Africa. Safely, securely and smoothly.

  • FSCA regulated as an authourised Financial Services Provider
  • South Africa's largest FX group for private clients
  • Established 2008

One-to-one support for:

Exchange rates

Market-leading rates.
Guaranteed.

Rate alerts

Tame the volatile rand.
Buy when the rate's just right.

Direct dealing desk access

Discuss market expectations and get first-hand expert insights.

Emigrations

Our specialist team will set you safely on your way.

Offshore investment transfers

Our dedicated tax and FX teams can help make your money go further.

Deceased estate transfers

We'll take care of things - confidentially and professionally.

Reserve Bank approvals

We benefit from direct access to the bank's exchange control departments.

Free SARS clearances

All part of the service from our in-house tax specialists.

Frequently asked questions

How do I register?

Just fill in this simple online form.

I'd like to know more before I register. Is there someone I can talk to?

Of course. You can email us at [email protected] or call us on +27114537818, 8am - 5pm (SAST), Mon-Fri.

Why do I need to register?

Registering is free. There's no catch - you don't have to use any of our services if you don't want to. By registering you'll have access to a free trading account to send and receive currencies. Our team of specialists can give you expert advice on the markets, SARS and banking approvals. You'll see live exchange rates from our dealing desk and get expert guidance so you make the right choices, should you choose to use us for your transfer.

Why do you need copies of my identity documents and bank statements?

We're committed to the highest standards in the safety, security and quality of the services we offer. To comply with FSCA and SARB guidelines, we need to know who you are, where you live etc. We never share your data with anyone else. And we store all customer information securely according to POPIA.

Please note that in some instances we may be required to ask for additional details from you in addition to your bank and passport.

Why should I trust you with my money?

We're committed to the highest compliance standards. And your money is safeguarded by law. We open accounts in your name and can't access them. We'll only act on requests made by you, or an authorised individual.

Your money is separate from our own accounts, so even if something happened to our business, your money would still be safe.

How can I transfer my money?

We make transfers quick and simple. You'll have direct phone access to our dealing desks - to advise on rates. Once you've agreed your contract, send your money via EFT bank transfer to your trading account. Leave the rest to us.

How long will it take for my money to arrive in the overseas account?

It usually takes between 24-48 hours. It varies by country, and depends on how quickly you get the funds into your trading account.

We can send money to most countries the day you book the deal. We send a lot of payments, so just talk to us and we can tell you how long your transfer will take.

Will you let me know when you've sent my payment?

Yes. We email you confirmation as soon as we send the currency to your recipient's account.

Can I cancel a transfer?

No. Our contracts are legally binding. Once you've confirmed your transfer you can't cancel it. We may be able to assist in some cases, but there may be a loss that you will need to cover.

What payee details do you need for the beneficiary and how do I find them?

We need the IBAN (International Bank Account Number) for the beneficiary payee.

If you're settling an invoice or making an investment, the IBAN is usually supplied on the invoice or documentation.

It's essential we have the correct IBAN - so we recommend double-checking with the person, or company, you are paying.

Do I need a SARS tax clearance before trading?

If you are a South African resident (you have an SA ID) you can transfer R1 million using your discretionary allowance. If you exceed this amount, you will need a tax clearance approval.

Our in-house tax practitioner will assist with this at no additional cost. We will do our best to make this as quick and seamless as possible, but with the paperwork involved it can take up to three weeks.

If I live outside of South Africa, can you still help me?

Yes. We have many clients who are not resident in SA. Get in touch with us and we can help you open the correct account and apply for any approvals you may need.

What currencies can I transfer?

We offer fee-free transfers on over 90 currencies. If you can't find the currency pairing of your choice online - or if you would like more information about it - please get in touch.

How is my exchange rate calculated?

The exchange rate you see online, or in the news, is called the 'interbank rate'. It's the wholesale rate at which banks trade currencies with each other. This rate is only available to banks, not companies or individuals.

At Exchange4Free, we buy currency in bulk - at bank-only wholesale rates - and pass the savings to our customers. We'll always quote you the currency price upfront before you agree to any transaction.

The exchange rate changes every few seconds, but once we agree a rate with you - that's the rate you'll get.

Will my rate change at any point before I receive my transfer?

No. The rate you agree with us is the rate you get.

Our dealing desk agree the rate with you over the phone when you confirm your transfer. No matter what happens in the markets, your rate will stay the same.

We offer rate alerts and market updates to help you follow the rate movements and decide the best moment to transfer.

How can you do transfers for free?

We don't charge for transactions over R100k because we operate efficiently - eliminating unnecessary costs associated with cross-border transfers. We're transparent about costs, with no hidden charges.

We buy currencies at bank-only wholesale rates, add a small profit for ourselves, and pass the rest of the savings on to you - as a great exchange rate.

We may charge for some additional services, but we'll tell you upfront, so you know exactly what it will cost you.

Ready to get started?

Get in touch

We're here to help and happy to answer any questions you may have.

Email us at [email protected]

Johannesburg
+27 (0) 11 453 7818
Pretoria
+27 (0) 12 004 7818
Cape Town
+27 (0) 21 300 7818
Durban
+27 (0) 31 100 7818
Port Elizabeth
+27 (0) 41 004 7818

8am - 5pm SAST (Mon - Fri)

Head office

104 Oxford Road
Office 201
11 9th Street, Houghton Estate
Johannesburg
2198, South Africa

8am - 5pm SAST (Mon - Fri)

Partnership enquiries

Matthew Lawson
Managing Director
+27 (0) 11 453 7818
[email protected]

8am - 5pm SAST (Mon - Fri)

Partners and clients: For one-to-one support, please contact your personal account manager directly on the number they gave you.