Your professional partner

The people you choose to partner with says a lot about your business. We make it our business to enhance your relationship with your clients, not just by the results we achieve, but with exceptional one-to-one support.

Become a partner

R23 Billion+ traded for private clients.

It takes many good deeds to build a good reputation, and only one bad one to lose it.

- Benjamin Franklin

 

Make your clients' money go further

We help your clients overcome complex tax requirements, and the volatile rand, when they move money in and out of South Africa.

Market intelligence

Daily updates and first-class market insights help you and your clients stay on top of currency movements.

Rate alerts

A great FX rate can help you maximise your clients' investments. Set the rate you'd like - we'll let you know as soon as it's available.

Dealing desk access

Register clients quickly and trade directly - with access to our dealing desk.

Leave the red tape to us

We have the relationships and experience to untagle red tape - moving your client's money safely, securely and smoothly.

  • Industry-leading compliance team protect your client
  • In-house tax practitioners assist with clearances and emigration needs
  • e-filling of applications with no need for the original paperwork
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Partner with us

If you're ready to become a partner, or you'd just like to find out more, please get in touch. I'd be happy to answer any questions you may have.

- Matthew Lawson

Matthew Lawson

Managing Director

+27 (0) 11 453 7818

[email protected]

We're here to help with

  • Moving funds to offshore investments
  • Free banking regulatory approvals
  • Free SARS tax clearances through our tax expert
  • Free Foreign Currency Accounts
  • Securing preferential rates
  • Emigration clearances
  • Annuity and investment withdrawals
  • Non-resident asset transfers

Frequently asked questions

How do I register?

Just fill in this simple online form.

I'd like to know more before I register. Is there someone I can talk to?

Of course. You can email us at [email protected] or call us on +27114537818, 8am - 5pm (SAST), Mon-Fri.

Why do I need to register?

Registering is free. There's no catch - you don't have to use any of our services if you don't want to. By registering you'll have access to a free trading account to send and receive currencies. Our team of specialists can give you expert advice on the markets, SARS and banking approvals. You'll see live exchange rates from our dealing desk and get expert guidance so you make the right choices, should you choose to use us for your transfer.

Why do you need copies of my identity documents and bank statements?

We're committed to the highest standards in the safety, security and quality of the services we offer. To comply with FSCA and SARB guidelines, we need to know who you are, where you live etc. We never share your data with anyone else. And we store all customer information securely according to POPIA.

Please note that in some instances we may be required to ask for additional details from you in addition to your bank and passport.

Why should I trust you with my money?

We're committed to the highest compliance standards. And your money is safeguarded by law. We open accounts in your name and can't access them. We'll only act on requests made by you, or an authorised individual.

Your money is separate from our own accounts, so even if something happened to our business, your money would still be safe.

How can I transfer my money?

We make transfers quick and simple. You'll have direct phone access to our dealing desks - to advise on rates. Once you've agreed your contract, send your money via EFT bank transfer to your trading account. Leave the rest to us.

How long will it take for my money to arrive in the overseas account?

It usually takes between 24-48 hours. It varies by country, and depends on how quickly you get the funds into your trading account.

We can send money to most countries the day you book the deal. We send a lot of payments, so just talk to us and we can tell you how long your transfer will take.

Will you let me know when you've sent my payment?

Yes. We email you confirmation as soon as we send the currency to your recipient's account.

Can I cancel a transfer?

No. Our contracts are legally binding. Once you've confirmed your transfer you can't cancel it. We may be able to assist in some cases, but there may be a loss that you will need to cover.

What payee details do you need for the beneficiary and how do I find them?

We need the IBAN (International Bank Account Number) for the beneficiary payee.

If you're settling an invoice or making an investment, the IBAN is usually supplied on the invoice or documentation.

It's essential we have the correct IBAN - so we recommend double-checking with the person, or company, you are paying.

Do I need a SARS tax clearance before trading?

If you are a South African resident (you have an SA ID) you can transfer R1 million using your discretionary allowance. If you exceed this amount, you will need a tax clearance approval.

Our in-house tax practitioner will assist with this at no additional cost. We will do our best to make this as quick and seamless as possible, but with the paperwork involved it can take up to three weeks.

If I live outside of South Africa, can you still help me?

Yes. We have many clients who are not resident in SA. Get in touch with us and we can help you open the correct account and apply for any approvals you may need.

What currencies can I transfer?

We offer fee-free transfers on over 90 currencies. If you can't find the currency pairing of your choice online - or if you would like more information about it - please get in touch.

How is my exchange rate calculated?

The exchange rate you see online, or in the news, is called the 'interbank rate'. It's the wholesale rate at which banks trade currencies with each other. This rate is only available to banks, not companies or individuals.

At Exchange4Free, we buy currency in bulk - at bank-only wholesale rates - and pass the savings to our customers. We'll always quote you the currency price upfront before you agree to any transaction.

The exchange rate changes every few seconds, but once we agree a rate with you - that's the rate you'll get.

Will my rate change at any point before I receive my transfer?

No. The rate you agree with us is the rate you get.

Our dealing desk agree the rate with you over the phone when you confirm your transfer. No matter what happens in the markets, your rate will stay the same.

We offer rate alerts and market updates to help you follow the rate movements and decide the best moment to transfer.

How can you do transfers for free?

We don't charge for transactions over R100k because we operate efficiently - eliminating unnecessary costs associated with cross-border transfers. We're transparent about costs, with no hidden charges.

We buy currencies at bank-only wholesale rates, add a small profit for ourselves, and pass the rest of the savings on to you - as a great exchange rate.

We may charge for some additional services, but we'll tell you upfront, so you know exactly what it will cost you.

Ready to get started?

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Get in touch

We're here to help and happy to answer any questions you may have.

Email us at [email protected]

Johannesburg
+27 (0) 11 453 7818
Pretoria
+27 (0) 12 004 7818
Cape Town
+27 (0) 21 300 7818
Durban
+27 (0) 31 100 7818
Port Elizabeth
+27 (0) 41 004 7818

8am - 5pm SAST (Mon - Fri)

Head office

4th Floor
Eastgate Office Towers
43 Bradford Road Bedfordview
Johannesburg
2007, South Africa

8am - 5pm SAST (Mon - Fri)

Partnership enquiries

Matthew Lawson
Managing Director
+27 (0) 11 453 7818
[email protected]

8am - 5pm SAST (Mon - Fri)

Partners and clients: For one-to-one support, please contact your personal account manager directly on the number they gave you.